The Reader

We've reimagined the traditional direct-to-consumer model, focusing on a made-to-order approach similar to handcrafted products. By creating each piece specifically for our customers, we minimize waste and costs while maintaining quality. We source elevated essentials with low design costs directly from skilled makers, eliminating middlemen. Our streamlined process allows us to reduce packaging and corporate overhead without compromising on the quality of our products or the customer experience. This personalized, efficient approach ensures that each item is crafted with care, just for you.

Every product we offer is meticulously curated from the finest American makers and manufacturers. We exclusively partner with US-based factories that prioritize fair wages, ethical working conditions, and sustainable production practices. Our commitment extends beyond quality, ensuring that each item supports local communities and American craftsmanship. Many of our manufacturing partners are actively engaged in corporate social responsibility initiatives, contributing to the economic and social well-being of their local regions.

Our corporate roots are anchored in Illinois, but our creative team and skilled makers span the globe, bringing diverse expertise and craftsmanship to every product we create.

Our business model is built on a made-to-order approach, designed to minimize waste and overhead costs while delivering exceptional quality products at accessible price points. By crafting each item specifically for our customers, we eliminate the need for excess inventory and costly retail spaces. This streamlined process allows us to focus our resources on sourcing premium materials and partnering with skilled artisans, ensuring that every piece meets our high standards. While we don't operate physical stores, our direct-to-consumer model enables us to maintain a close connection with our customers, providing personalized service and products tailored to their needs without the added expenses that would ultimately impact pricing.

Due to the personalized nature of our made-to-order products, we offer a 14-day exchange policy for store credit only. This allows you to experience our exceptional essentials while respecting the unique craftsmanship that goes into each item. Please note that we cannot accept returns, as each piece is created specifically for you. We encourage you to review product details carefully before ordering to ensure your satisfaction with your custom-made items.

Got a question? We'd be thrilled to help! Our friendly customer service team is just an email away. Drop us a line at care@shirtiebykaley.com and we'll get back to you faster than you can say "custom tee"!